Shipping Policy

At Bay Marine Sales, we are committed to providing you with a smooth and efficient shipping experience. This Shipping Policy outlines our practices regarding order processing, shipping options, and delivery times. By placing an order with us, you agree to the terms of this policy.

1. Order Processing Time

• Processing Time: Orders are typically processed within 1-3 business days. You will receive an email confirmation once your order has been processed and shipped.
• Business Days: Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Costs

• Shipping Options: We offer various shipping methods to meet your needs, including standard ground shipping, expedited shipping, and express shipping. The available options will be presented at checkout.
• Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of the package. You can view the shipping charges at checkout before finalizing your order.

3. Delivery Times

• Estimated Delivery Times: Delivery times vary based on the shipping method chosen and your location. Generally, the estimated delivery times are as follows:
  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: 1-2 business days
• Delays: While we strive to meet these delivery estimates, please note that unforeseen circumstances such as weather, holidays, or carrier delays may affect delivery times.

4. Shipping Restrictions

• International Shipping: At this time, we only ship within the contiguous United States. We do not offer international shipping or shipping to U.S. territories.
• PO Boxes and APO/FPO Addresses: We are unable to ship to PO Box addresses or military addresses (APO/FPO). A physical street address is required for all orders.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment directly on the carrier’s website.

6. Damaged or Lost Shipments

• Damaged Items: If your order arrives damaged, please contact us immediately at (562) 581-8006 or email info@baymarinesale.com. We may request photographs of the damage to assist with your claim.
• Lost Shipments: If you believe your package is lost, please reach out to us within 30 days of the expected delivery date. We will work with the carrier to locate your shipment.

7. Changes to Shipping Policy

Bay Marine Sales reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

For any questions regarding our Shipping Policy or to inquire about your order, please contact us:

Bay Marine Sales
2852 Gardena Ave,
Signal Hill, CA 90755,
United States
Phone: (562) 581-8006
Email: info@baymarinesale.com